In this lesson, Ken Sande continues his teaching on relational wisdom by sharing the final two of four acrostics that help to engage the model and apply it most successfully. He explains the “READ” acrostic first, sharing how understanding one’s own emotions and options for responding to that emotion help to orient a potentially difficult interaction. He then describes the “SERVE” acrostic to discuss ways engage others in a winsome, empathetic, and constructive way.
Ken Sande is the founder of Peacemaker Ministries and Relational Wisdom 360. Trained as an engineer, lawyer, and mediator, Ken has conciliated hundreds of family, business, church, and legal conflicts. As president of RW360, he now focuses on teaching people how to build strong relationships in the family, church, and workplace. He teaches internationally and is the author of numerous books, articles, and training resources, including The Peacemaker, which has been translated into sixteen languages. He is a Certified Christian Conciliator, an Editorial Adviser for Christianity Today, a Certified Relational Wisdom Instructor, and an Emotional Intelligence Certified Instructor. He and his wife, Corlette, have two adult children and a grandson, and love to hike and ski in the mountains near their home in Billings, Montana.