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Rob West interviews Vince Birley and Jerry Bowyer about their experiences and perspective on encouraging client contentment in light of the past decade's economic upheaval and the discontent that happens in almost any advisory practice.
Vince Birley, CFP®, AIFA®, is chief executive officer of Vident Financial. Prior to this, he was the chief strategy officer and executive vice president of advisor services for Ronald Blue & Co. As Chief Strategy Officer, Vince was responsible for identifying and developing the firm's strategic direction, including with its strategic business partners and client development. As executive vice president of advisor services, he is responsible for the tools, technology, and services that advisors use in serving clients. Prior to joining the firm in 2000, Vince was a founder and principal with Atlantic Capital Management, LLC, where he served as managing partner. Vince holds a B.A. in Business from Central College. He and his wife, Susan, have three children and live in Atlanta, Georgia.
Jerry Bowyer is President of Bowyer Research, editor of the business channel of The Christian Post, opinion columnist for WORLD Opinions, host of Meeting of Minds with Jerry Bowyer podcast, host of Business in the Kingdom podcast on the Edifi podcast network, and author of The Maker Versus the Takers: What Jesus Really Said About Social Justice and Economics. He is also Resident Economist with Kingdom Advisors, serves on the Editorial Board of Salem Communications, and is Senior Fellow in Financial Economics at the Center for Cultural Leadership. He has been a Forbes.com columnist and a frequent commentator on Fox Business News, Fox News, and CNBC. Jerry lives in Pennsylvania with his wife, Susan, and the youngest three of their seven children.
Rob West is president of Kingdom Advisors and host of the nationally syndicated radio programs, MoneyWise and The MoneyWise Minute, heard on more than 1,500 radio outlets each day. Rob has dedicated his professional career to working at the intersection of faith and finance, having led a successful faith-based financial services firm, serving as the host of several radio programs on a biblical approach to finance, and speaking frequently on the topic. Rob and his wife, Julie, live in Marietta, Georgia, with their four children.